Audiology Services

We service

Our independent clinics all offer the same core suite of trusted, professional services.
All our services are supported by counselling, education and personalized care at every stage.

Comprehensive Hearing Evaluation

A certified Audiologist/Hearing Instrument Specialist will perform a comprehensive battery of tests to determine the health of your auditory system, the status of your hearing and explain the results.

If a hearing loss is identified, your professional will recommend one of two options:

OPTION 1 — If a medical solution is available, you will be advised to visit your family physician.

OPTION 2 — If no medical solution is available, counselling and/or a hearing aid will be recommended.

Hearing Aid Fitting

Hearing aids are not an off the shelf solution. They need to be programmed according to your hearing loss and may require follow-up appointments for further fine tuning.

For first time users, it may take an adjustment period to get used to the new sounds. Like living near the airport, your brain needs time to filter out the sounds you don’t want versus those you wish to hear.

We always encourage family or close friends to participate at this stage of the hearing journey.

Hearing Aid Recommendations

If a hearing loss is identified that can’t be medically corrected, a hearing aid is often recommended.

The Audiologist/Hearing Instrument Specialist will make the evaluation based on your hearing loss, lifestyle and needs.

Funding Assistance

Each independent clinic is registered with various municipal, provincial and federal sources of funding. Contact your local hearing clinic for a list of funding resources in your area.


It will take time to get used to your hearing aids.

The performance will improve gradually as you become used to amplification. Observe the following realities when you start living with your new hearing aid:

  • There should be no “feedback” (whistling) when the hearing aids are properly seated in your ears.
  • Your own voice may initially sound hollow or artificial but will eventually be acceptable to you.
  • Your hearing in quiet and mild background environments should be improved.
  • Hearing in environments with loud background noise may still be difficult.
  • Soft speech should be audible, average speech should be comfortable and loud speech should not be uncomfortable.
  • Your hearing aids will not restore your hearing capabilities to “normal” or pre-existing levels.
  • Hearing aids do not completely eliminate background noise.

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